Privacy Policy
Last Updated November 22, 2025
Dear You is a mobile app to store memories for the people you love. We try to limit the data we collect to what is necessary to use the app.
Below, we outline what data we collect, how we use and share it, and your rights.
Data Collection And Use
Account Data
When you sign up for an account on Dear You, you are asked to enter your phone number. This data is used to identify you to securely store your data.
Location Data
We do not track location data.
Device and App Activity Data
When you use the app, we automatically collect certain information about your device (such as the type of device, operating system, IP address, and unique identifiers) and how you interact with the app (such as the actions you take and how long you use the app). We use this information to improve the app, create new features, and keep our systems secure.
How We Disclose Data
We do not sell, rent, license, or lease your data to third parties, nor do we share it with third parties for cross-context behavioral advertising. However, we may disclose it to the following third parties:
- Service Providers – such as hosting services, customer support services, and analytics services.
- Professional Advisors – such as lawyers and accountants.
- Business Transaction Recipients – including counterparties and others assisting with a merger, acquisition, financing, reorganization, bankruptcy, receivership, dissolution, asset sale, or similar transaction involving our business.
- Legal and Safety – government authorities or regulators or other third parties where required by law or legal process or to protect Dear You, users’, or other third parties’ rights and safety.
- Third-Party AI Providers - To facilitate this AI-generated content, your messages and related data may be processed by third-party AI models or companies. This data will only be shared temporarily for the purpose of content generation. We take steps to ensure these third-party providers comply with our data protection policies.
Data Retention
We keep your data until we no longer need it for providing the service and we have no legal obligation to keep it.
Your Rights
We provide all users with the following rights:
- Deactivate – you can deactivate your account and no longer send messages on Dear You;
- Know – you can request to know the categories of data we have collected about you, categories of sources from which we collected it, the purposes for which we collected it, and the categories of third parties to whom we disclosed it;
- Access – you can download the data we have about you, where it is required by law;
- Delete – you can request that we delete the data we have about you, but this right is not absolute. We may need to keep certain information, for example, to comply with our legal requirements;
- Correct – you can ask that we fix any errors or inaccuracies in the data we hold about you;
- Stop processing – you can tell us to stop processing your data;
- Object – you can object to how we process your data; and
- Complain – you can complain to the data protection regulator where you live (if you have one).
You can exercise these rights by tapping Contact Us in the app or emailing us at hello@thedearyouapp.com and providing the phone number or username associated with your account in your message. We will not treat you differently if you exercise any of these rights, but we may need additional information to verify your identity. An agent can also make these requests on your behalf, but we may still ask you to verify your identity and that you have authorized the agent to act on your behalf. Depending on your location, you may have the right to appeal our decision regarding a request related to the above rights, in which case, you may do so by contacting us using the above contact information.
Your browser settings may allow you to transmit a “do not track” signal, “opt-out preference” signal, or other mechanism for exercising your choice regarding the collection of your data when you visit various websites and online services. Our website and app are not designed to respond to such signals, and we do not use or disclose your data in any way that would legally require us to recognize opt-out preference signals.
California Residents
This section applies to California residents only. In the preceding 12 months, we collected and disclosed for a business purpose the following categories of personal information:
| Categories | Categories of Recipients |
|---|---|
| Identifiers, such as name and IP address | Service Providers |
| Personal information categories listed in the California Customer Records statute, such as name and telephone number | Service Providers |
| Characteristics of protected classifications under California or federal law, such as gender | Service Providers |
| Commercial information, such as records of products or services purchased | Service Providers |
| Internet or other similar network activity, such as information regarding your interaction with the app | Service Providers |
| Geolocation data, such as approximate location | Service Providers |
| Audio, electronic, visual, thermal, olfactory, or similar information, such as profile photos | Service Providers |
The specific business or commercial purposes for which we collect your personal information and the categories of sources from which we collect your personal information are described in the section above, Data Collection And Use. When determining the length of time to retain your personal information, we consider various criteria, including whether we need the information to continue to provide you the app, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or protect ourselves, including our rights.
Changes to this Policy
We may need to update this policy to account for changes in our business and applicable laws. If we change this policy, we will post the new version here. If the changes are significant, we will notify you through the app.
Contact Us
Please email us at hello@thedearyouapp.com with any questions.